Intake
Navigating Your Healthcare Journey
Starting your healthcare journey can be overwhelming. It’s crucial to have a partner to support you. Whether you need help with treatments, understanding your patient rights, or finding providers, we are here to assist you in taking charge of your health.
We’re here to provide the support and advocacy you need to navigate your healthcare journey with confidence. Begin by completing our intake process, designed to help us understand your unique needs, goals, and concerns. Every step is tailored to ensure we provide personalized, compassionate care.
Initial Consultation
Understanding You and Your Needs
During your first consultation, we will discuss several important aspects of your healthcare. This includes your healthcare history, covering any diagnoses and current treatment plans you may have. We’ll also explore your personal goals and any concerns you’d like to address, as well as your current healthcare providers and your satisfaction with their services. This session is designed to help us create a comprehensive picture of your needs, empowering you to take charge of your care.
Comprehensive Assessment
Getting the Full Picture
Our assessment explores key areas of your life to ensure a holistic approach, focusing on several important factors. We begin with biological factors, examining your family history, past medical events, and current health status. Next, we consider psychological factors, including your mental health history, any trauma experienced, and your overall emotional well-being. Social factors are also crucial; we look at your lifestyle, support systems, and any barriers to care you may encounter. Finally, we assess health factors such as your medications, current symptoms, and adherence to treatment plans. This in-depth understanding allows us to tailor our advocacy to your unique circumstances.
Personalized Advocacy Plan
Your Voice, Your Plan
Based on your consultation and assessment, we will create a personalized advocacy plan that includes several key components. This plan will feature recommendations for additional or alternative services to better meet your needs. We will also provide guidance on how to collaborate with providers to enhance your treatment experience. Furthermore, the plan will include strategies for overcoming any barriers you may face in achieving optimal care. Throughout this process, we ensure that your preferences and rights are respected every step of the way.
Ongoing Support
Here When You Need Us
As a PHACE family member, you’ll have access to ongoing advocacy and support tailored to your needs. This includes help with scheduling appointments and managing referrals, as well as virtual support during medical visits to address any questions or concerns you may have. We also focus on coordinating post-hospitalization care and ensuring follow-up treatments are managed effectively. Our commitment is to be your trusted partner in navigating the complexities of healthcare.
